Refund Policy/ Terms & Condition

At K79, We strive to insure that each product delivered to our guests meets the loftiest quality norms. Still, we understand that occasional disagreement may occur. However, is incorrect, or has a weight or size distinction, If you admit a product that doesn't match your order.

  • Guests must report any product mismatch, wrong product, or weight or size disagreement within 15 days of entering the order.
  • To initiate the resolution process, please communicate our client support platoon at ( client Support Dispatch/ Phone). give your order number, a clear description of the issue, and photographic substantiation if possible.
  • Our team will precisely review your case and, if the issue is vindicated, we will give instructions on the coming way. Depending on the nature of the distinction, resolution options may include product relief, refund, or exchange
  • If a return is necessary, we will guide you through the return process, and in certain cases, we may give a repaid shipping marker.
  • Once the returned item is entered and audited, we will reuse your refund or dispatch a relief, as per your preference.
  • If the order is canceled due to the linked disagreement, a full refund will be issued.

K79 is committed to furnishing excellent client service and resolving any issues instantly. We appreciate your cooperation in reporting disagreement and allowing us the occasion to make it right.